Thank you for shopping at William X Fashion. We strive to offer you premium-quality clothing and impeccable service. If you are not entirely satisfied with your purchase, please review our return and refund policy below.

1. Returns

Eligibility: We accept returns within 5 days from the delivery date. Returned items must be unused, in the original condition, with tags attached, and in the original packaging.
Non-Returnable Items: Items such as intimate apparel, personalized products, and final sale items cannot be returned. Please check the product page for return eligibility.
Return Process:
Log in to your William X Fashion account.
Navigate to “Order History.”
Select the relevant order and follow the instructions to request a return.
Upon approval, you will receive a return authorization number and return shipping instructions.
Return Shipping: Customers are responsible for return shipping fees unless the return is due to our error or a product defect. Please use a trackable shipping service for safe return.
2. Refunds

Refund Process: After inspecting the returned item, we will issue a refund to the original payment method.
Processing Time: Refunds may take up to 15 business days, depending on your payment provider.
3. Exchanges

We do not offer direct exchanges. To request a different item, please return the unwanted product and place a new order.
4. Damaged or Defective Products

If you receive a damaged or defective product, please contact our support team at Info@williamxfashion.com or (+91) 82780-93905 within 2 days of receipt. We will guide you on returning the product, with an option for a replacement or refund.
5. Contact Us

For assistance with returns or refunds, reach out to us at Info@williamxfashion.com or visit us at B-36, Pushpa Complex, Hisar, Haryana, 125001.
6. Policy Changes

William X Fashion reserves the right to modify this policy. Changes will be posted on our website with the latest revision date.
Your satisfaction is our priority, and we are committed to providing a smooth, worry-free shopping experience.